FAQ

Dark Romance Crates is the leading dark romance book box service

Specializing in dark romance book boxes, including erotic horror, dark romantasy and luxe special editions, bookish spa and toy gift baskets.

Book publisher co-op owned Dark Romance Crates is a one-stop bookish haunt for dark and spicy books, book boxes, bookish merch & custom services. Home to Dark Spice Magazine, offering exclusive pre-release digital content.

Commonly Asked Questions

HOW DOES VIP MEMBERSHIP WORK?

VIP Annual Membership:

Includes the ability to skip the waitlist and jump to the top spot on waitlisted book boxes! Membership also includes full access to Member's Only Book Boxes, Collections & Services, including special edition book box subscriptions with no wait-list, digital dark romance magazine with audiobook feature, custom services & free gift wrap!

IS MEMBERSHIP REQUIRED?

Nope. But recommended. Non-members do have access to limited select book boxes, including waitlisted book boxes and products. Gift-wrap is available for non-members for an additional fee.

ARE BOXES DISCREET?

Yes! We ship in discreet boxes with standard labels.

CAN I REQUEST A CERTAIN TROPE?

Of course! For most crates, there will be trope options at checkout. For additional requests, you may leave an order note at checkout and/or share your Goodreads link or similar. We also have a custom build-your-own book box options for more detailed requests.

DO YOU OFFER CUSTOM ORDERS?

Yes. Please see "Custom Services" above

SHIPPING Info

How do I change or cancel my subscription?

Easily! You may pause, skip, change, or cancel your book box subscription at any time in your customer portal. Customers have full access and authority to make changes or cancellations within their account through the customer portal, which they can access using the same email address used at sign-up.

The Annual VIP Pass does not include shipped items and is nonrefundable, as membership grants immediate access to digital ebooks, discount codes, and other members' perks and services. Memberships can be canceled by the customer via the customer portal using the same email they used to sign up.

HOW CAN MY BOOK BE FEATURED IN ONE OF YOUR CRATES?

As bookish souls, we love connecting readers with authors. Our book boxes reach thousands of customers around the world. This offers a great promotional tool for authors seeking to widen their readership and raise their potential of hitting the bestseller lists!